Guest Service Manager Job Swiss International Hotels
Assist guests with ground transportation, restaurant or
entertainment reservations and provision of other information about the
locality.
At Swiss International Hotels & Resorts we take pride in
organizing your meetings and events!
Swiss International D’Palms Airport is recruiting to fill
the position of:
GUEST SERVICE MANAGER
JOB DESCRIPTION
Supervising the functions of the Receptionists, Porters and
doormen.
Answering of calls from guests seeking to make or cancel
hotel reservations.
Greeting of arriving guests, assigning rooms, issue keys and
ascertain guest payment and billing information.
Provision of guests with access to hotel services, forward
in-room meals requests and ensure that mails and packages are delivered in a
timely manner.
Deal with issues to guests’ satisfaction.
Posting.
REQUIREMENTS
Only candidates with 3-5 years of Guest Service Manager
working experience should apply for the position.
FOOD AND BEVERAGE MANAGER
JOB DESCRIPTION
To ensure that the customer promise is delivered and that
customers are satisfied within the framework of financial targets set.
To ensure that guests receive high quality service.
To ensure that the applicable regulations are complied with
To be responsible for his or her own results
To optimize the supply chain.
Team management, leadership & team player
A liking for organizational work
Effective management: delivering profit
Sales ability
Adaptability: coping with the diversity of customers and
their needs
Thoroughness
Sensitivity to customers: good relationship skills
Spirit of initiative
Financial awareness.
REQUIREMENTS
Only candidates with nothing less than 7 years’ experience
as a Food and beverage Manager should apply.
TO APPLY
Qualified candidates should send their CVs to: hr.dpalmsairport@swissinternationalhotels.com
using “Guest Service Manager” or “Food and Beverage Manager” as the subject.
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