Oracle Senior License Management Services Consultant Nigeria
With more than 380,000 customers—including 100 of the
Fortune 100—and with deployments across a wide variety of industries in more
than 145 countries around the globe, Oracle offers an optimized and fully
integrated stack of business hardware and software systems. Oracle engineers
hardware and software to work together in the cloud and in your data
center–from servers and storage, to database and middleware, through
applications.
SENIOR LICENSE MANAGEMENT SERVICES CONSULTANT – 14000N67
SCOPE:
· Reports to the LMS
Country / regional Manager
· Works as part of
the LMS country and/or regional team
· Works to
objectives agreed with LMS country management
· Works in an
assigned segment / territory
· Recognized
authority on Oracle licensing
· Has no direct
reports
· Works closely with
other LOB’s (e.g. License, Presales, Finance, Oracle Direct, Support and the
Channel Teams)
RESPONSIBILITIES:
· Acting as a
leading authority in Oracle License Management, Software Asset Management (SAM)
and compliance domains for customers and partners
· Work closely with
customers/partners and identify the key people to work with and need commitment
from
· Build working
knowledge of LMS technical tools and processes
· Maintain an up to
date knowledge of relevant Oracle products, practices, procedures and license
policies
· Identifying and
evaluating the merits of conducting a review engagement with a customer and
gain approval from the relevant sales and LMS manager
· Recording,
documenting, and analyzing the information/data gathered
· Producing formal
written review reports
· Articulating
Oracle’s licensing practices to both internal and external parties
· Expert working
knowledge of LMS technical tools and processes
· Measuring the
usage of Oracle product/applications etc, using the relevant services and tools
and respecting the Contractual License Grant and its definitions.
· Produce project
plans (meeting) notes and formal written License Review reports & assist
sales in closing possible review finds
· Generating
additional reports as required by the LMS manager
· Keep internal
systems up to date for business planning/reporting purposes
· Contributing to
the ongoing development and knowledge sharing within the extended LMS group
through regular discussion and feedback
· Develop your
skills in sales, technology & finance
ACCOUNTABILITIES:
·Research and analyze Oracle customers within the designated
segments or assigned countries
·Measuring the usage of Oracle product/applications etc,
using the relevant services and tools and respecting the Contractual License
Grant and its definitions Ownership of the LMS activity plan for segment, countries
or teams
·Contributes to the LMS activity plan for segment and
countries
·Works on specific license management services related
projects as agreed with manager
·Ownership of the LMS review process from initiation to
closure, working at all levels within the customer and Oracle organization
·Own and Drive the resolution of any issues as required
·Write license review reports to evaluate customers
·Present findings and explain the license review reports to
customers
·Present, create case studies, update the LMS website and
write other documentation as required
·Generating reports as required by the LMS country manager
·Build and maintain relationships across all Oracle LOB’s
and at all levels within Oracle customers and partners
·Operate in line with Oracle’s processes and procedures
KEY COMPETENCIES:
· Building effective
relationships
· Customer focus
· Effective
communication (both verbal and in writing)
· Team working.
· Organization
sensitivity and awareness
· Credibility
· Personal drive
· Planning and
organization
· Results oriented
· Problem solving
· Be proactive &
hands on
· Quality driven
· Ability to build
trust with coworkers and customers
QUALIFICATIONS:
· University degree standard (or equivalent)
· 6+ years customer focused experience (IT industry is an
advantage)
· Commercial experience and an understanding of the delivery
life cycle
· Familiarity with Oracle products and/or services gained
from an Oracle environment is desirable
· Fluent in English plus Portuguese and/or French. Any other
relevant language skill is a plus.
NOTE: Please disregard the description related to “reviews
of partners”, as it does not apply for this specific role.
DETAILED DESCRIPTION AND JOB REQUIREMENTS
Performs software license reviews of our partners to ensure
compliance with their contract terms and Oracle*s Business Practices while
providing value-added services to enhance partner satisfaction.
Conducts business reviews of Oracle partners to determine if
the Oracle partner is in compliance with the terms and conditions of its Oracle
agreement(s) and Oracle*s pricing, licensing, and business practices. Works
with partner to resolve compliance issues and ensures proper compensation to
Oracle while preserving the partner relationship. Solicits and evaluates
potential targets for review and travels to their places of business to perform
the business reviews. Interprets and summarizes partner agreements, reviews,
and reconciles software sales activity and accompanies support records, and
work with other Oracle organizations such as Royalty Reporting, Order
Administration, Contracts, Alliances, Support, Business Practices, Legal, and
Sales. Identify and qualify customer review opportunities. Provide license and
business practice advice in support of follow-up sales negotiations. Generate
annual license compliance revenue and customer satisfaction targets.
Participate in projects to improve the review process, licensing and technical
knowledge. Provide licensing and Business Practice education to internal and
external customers.
Job duties are varied and complex utilizing independent
judgment. May have project lead role. Strong written and verbal communication
skills. Ability to comprehend and interpret complex licensing issues. 5 years’
experience to include 3 years Big 5 public accounting/internal audit experience
or equivalent. Strong presentation and communication skills. Experience in
working with c-level personnel. Ability to analyze and interpret key
relationships and concepts. Ability to relate smaller concepts to the overall
“big picture”. Successful management of multiple projects. Ability to work
independently. Interest in travel and technology. Understanding of software
industry and Oracle software a plus. Travel necessary. BA/BS degree in
Accounting, Business Administration, Finance, or MIS. CPA or JD preferred.
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