RESPONSIBILITIES:
• Implementation of business measures, new guideline or
strategies.
• Work jointly with other department heads especially senior
business managers.
• Improve the working environment and business processes of
the company.
• Strengthen client relationships and ensure the successful
continuance of business operations.
• Provide feedback, training, and other team development
exercises.
• Ensure client satisfaction and consistent growth in
revenue.
• Conduct office management tasks.
• Ensure safety regulations are adhered to.
• Implement measure to provide motivation for employees.
• Oversee customer service departments and assess that they
are meeting customer satisfaction goals.
• Dialogue with clientele about customer service issues or
queries.
• Communicate information to the departments filtered for
management.
• Perform training sessions.
• Implement quality management and regulatory compliance
strategies.
• Review customer reviews and customer related statistics.
EXPERIENCE/REQUIREMENT:
• At least HND/University degree in a relevant field,
professional qualifications will be an added advantage.
• 1-3 year experience.
• Must be a Lagos resident.
• Strong organizational skills.
• Ability to multitask.
• Proficient in computer applications usage.
• Have prior experience in operational management.
• Have leadership and supervisory skills.
• Excellent interpersonal skills.
• Must be able to work with teams.
• Ability to coordinate with other departments.
• Excellent project, planning, change and time management
capabilities.
• Must be cordial and professional.
• Have good judgment and decision making skills.
REMUNERATION:
Monthly salary range: 120,000 – 150,000
TO APPLY
Interested and qualified applicants should forward their CV
to hr.trevtech@gmail.com within
three (3) weeks of this publication. Interviews and job briefing will be held
in Lagos.
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