RESPONSIBILITIES:
• Implementation of business measures, new guideline or
strategies.
• Work jointly with other department heads especially senior
business managers.
• Improve the working environment and business processes of
the company.
• Strengthen client relationships and ensure the successful
continuance of business operations.
• Provide feedback, training, and other team development
exercises.
• Ensure client satisfaction and consistent growth in
revenue.
• Conduct office management tasks.
• Ensure safety regulations are adhered to.
• Implement measure to provide motivation for employees.
• Oversee customer service departments and assess that they
are meeting customer satisfaction goals.